ODG APEX Mode - Privacy Policy

ODG APEX Mode (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and safeguard data when you visit our websites, funnels, or use our services and automations (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy.

Our guiding values are:

• Integrity – We handle all data with honesty and transparency.

• Responsibility – We collect only what’s necessary to serve you better.

• Commitment – We ensure your data remains secure and used for its intended purpose only.

We collect personal and non-personal data to operate efficiently and deliver quality service experiences.

a. Personal Information

Provided voluntarily by you through forms, chats, or direct communication:

• Name, Email, and Phone Number

• Business Name and Industry

• Billing Information (when applicable)

• Account Login Credentials (for CRM or system setup)

• Social Media or Integration Access (if provided for project setup)

b. Automatically Collected Data

When you interact with our website, funnels, or automations, we may automatically collect:

• IP Address and Browser Type

• Device Information

• Pages visited, time spent, and actions taken

• Cookies or tracking pixels (see Section 8: Cookies Policy)

c. Third-Party Data

We may receive limited data from verified third-party tools (e.g., GoHighLevel, Stripe, Meta, or Google) to complete system integrations or payment processing.

Your data is used solely for legitimate business purposes, including but not limited to:

• Providing and managing your requested services

• Communicating updates, invoices, or support notices

• Personalizing your CRM or AI automation systems

• Sending newsletters, marketing offers, or educational content (with your consent)

• Improving our platforms, funnels, and client experiences

• Ensuring compliance with legal and financial requirements

We never sell, rent, or trade your data to third parties.

Depending on your region, we process personal data under the following legal bases:

Consent – You have given explicit permission for data use.

Contractual Necessity – Processing is required to fulfill our service agreement.

Legitimate Interest – We may process limited data for analytics, optimization, or marketing improvements.

Legal Obligation – When required by law or tax compliance.

We employ industry-standard security measures to protect your data, including:

• SSL encryption and secure data transmission

• Password-protected client portals

• Controlled access within our internal systems

• Regular system audits and backups

Your information is stored in secure cloud-based systems, typically within GoHighLevel, Google Cloud, or equivalent providers, depending on project setup.

We retain your personal data only for as long as necessary to:

• Client contracts & billing records: retained for 7 years for tax and accounting purposes.

• Active client project data: retained while engagement is active + 2 years after termination.

• Marketing leads & newsletter subscribers: retained while opted-in, or up to 2 years of inactivity.

• Support and ticket logs: retained for up to 3 years.

Once data is no longer required, it is safely deleted or anonymized.

You have full control over your information. Depending on your jurisdiction, you may:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion (“right to be forgotten”)

• Withdraw consent to marketing communications

• Request a copy of data we hold about you

To submit a request, email [email protected] with the subject line: "Data Request — [Your Full Name]".

We will acknowledge your request within 5 business days and aim to respond within 30 days. If we need more time, we will notify you and explain the reason for the delay.

Cookies are small text files used to improve your browsing experience and analyze performance.

We use cookies to:

• Identify returning visitors

• Monitor website and funnel performance

• Track lead conversions

• Improve ad targeting and remarketing campaigns

You can disable cookies through your browser settings, though this may affect functionality or personalization features.

We use cookies and similar technologies to improve functionality and analytics. For a full breakdown of cookie types, examples, and opt-out instructions, please see our Cookies Policy at: https://odgapexmode.com/cookies-policy.

We use reputable third-party processors for specific functions to provide seamless digital experiences. These include, but are not limited to:

• GoHighLevel (CRM, automation, and email marketing)

• Stripe / PayPal / Wise (payment processing)

• Meta / Google Ads (marketing and analytics)

• Zapier or Make (Integromat) (automation connectors)

Each third-party platform maintains its own privacy policy. We encourage you to review them to understand their respective practices.

We use reputable third-party processors for specific functions (e.g., GoHighLevel for CRM/automation, Stripe/PayPal/Wise for payments, Meta and Google for advertising/analytics, Zapier/Make for automation). These providers act as data processors and maintain their own privacy practices. Where data is transferred outside your jurisdiction, we implement appropriate safeguards (e.g., Standard Contractual Clauses or equivalent measures) to ensure adequate protection.

By providing your contact details, you consent to receive service updates, project notifications, and marketing offers from ODG APEX Mode.

You may opt out anytime by clicking “Unsubscribe” in emails or replying STOP to SMS messages.

We respect your inbox and only send communications that align with your interests or service engagements.

Because our clients may operate globally, your information may be transferred and stored across countries where our systems or partners are located.

We take all reasonable steps to ensure your data receives adequate protection consistent with this Privacy Policy.

Our Services are intended for individuals aged 18 and above. We do not knowingly collect or store information from anyone under 18.

If you believe a minor has provided us data, please contact us immediately for removal.

We may update this Privacy Policy periodically to reflect changes in practices, technology, or compliance laws.

The latest version will always be available on our website. Continued use of our Services after updates constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or how we handle your data, contact:

Privacy Lead: Omar de Guzman - Founder/CEO

📧 Email: [email protected]

📞 Phone: +639499812960

📱WhatsApp: https://wa.me/639499812960

🌐 Website: www.odgapexmode.com

✉️ Mailing Address: Block 11 Lot 8 Ph2, Sta Maria Magdalena St., Metro Bamban, Anupul, Bamban, Tarlac 2317 Philippines

This Privacy Policy shall be governed by the laws of the Philippines (primary jurisdiction).

If you are based in another jurisdiction, ODG ApexMode may still process your data, and where required, we will apply appropriate safeguards for international transfers.

If you are not satisfied with our response to a data-rights request, you may complain to your local data protection authority.

For residents of the EU / UK, this includes your national supervisory authority.